Return Policy

Thank you for shopping at MISHKA. We value your satisfaction and want to ensure you have a positive experience with our brand. 

Return Eligibility

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return Process

To start a return, you can contact us at hello@shopmishka.com. 

Once your return is accepted, please securely package the item(s) and include the original invoice. You are responsible for the shipping costs and ensuring the return arrives to us

Items sent back to us without first requesting a return will not be accepted. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, refunds will be issued in the form of a store credit, which can be used for future purchases on our website. Store credit will be issued up to 14 days after we have received the returned items.

If more than 14 business days have passed since we’ve approved your return, please contact us at hello@shopmishka.com. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

 The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.